A Study on Overall Port Operations and Functions of Chennai Port

Abstract: Chennai Port, as one of India's most prominent maritime hubs, serves as a critical node in both national and international trade. Its operational functions span a broad range of logistical, infrastructural, and service domains. This study offers a comprehensive evaluation of the port's overall functioning, infrastructure, cargo handling efficiency, and user satisfaction. Utilizing both primary data from stakeholder surveys and secondary data from official sources, the study explores perceptions about operational challenges, evaluates service quality, and provides actionable recommendations for future development.