A STUDY ON CONTAINER SLOT BOOKING: PROCESS EFFICIENCY AND ISSUES FACED BY SMALL FORWARDERS AT SAMPORTO FREIGHT FORWARDING PVT LTD

Abstract: This study focuses on the container slot booking process and the challenges faced by small freight forwarders. With increasing digitalization in the logistics industry, efficient slot booking is crucial for smooth cargo movement. However, small forwarders often struggle due to limited access to technology, lack of training, and poor coordination with shipping lines. This project aims to analyze the current system, identify key issues, and suggest practical solutions to improve booking efficiency. The findings can help enhance the performance of small forwarders and contribute to a more streamlined supply chain.